Customer Satisfaction Survey

Purpose

The purpose of this very brief survey is to help us serve your needs more effectively. By understanding where we are exceeding your expectations, or need to improve, we can allocate our resources to provide better products, knowledgeable staff, and executive management. Our goal is be proactive in monitoring your satisfaction, so please provide constructive feedback that we can incorporate into our strategy.

Instructions

On a scale of 1-10. With 10 being exceptional and 1 being unacceptable. Please select the response that best represents your view. Please select N/A for any questions that you don’t have enough experience to comment on. Here is the scaling system.

UNACCEPTABLE
EXCEEDS EXPECTATION
1
2
3
4
5
6
7
8
9
10

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